# Privacy Policy for WEBA Scoring
**Last Updated: January 18, 2026**
## Introduction
Welcome to WEBA Scoring (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lawn bowls scoring application and related services.
By using WEBA Scoring, you agree to the collection and use of information in accordance with this Privacy Policy.
## Information We Collect
### 1. Information You Provide Directly
**Account Information:**
– Email address
– Club name
– Club code (chosen by you during registration)
– Contact email addresses (club contact and secretary email)
– Authentication credentials (securely managed through Firebase Authentication)
**Subscription Information:**
– Subscription tier (FREE, BASIC, CLUB, or ASSOCIATION)
– Payment information (processed securely through Stripe – we do not store credit card details)
– Billing history
**Game Data:**
– Team names
– Game titles
– Scores and results
– Match dates and times
– Player PINs (5-digit codes generated for scoring access)
### 2. Information Collected Automatically
**Usage Information:**
– Device information (browser type, device type)
– IP address
– Date and time of access
– Pages visited within the application
– Actions performed (games created, scores updated, etc.)
**Technical Data:**
– Browser version and type
– Operating system
– Screen resolution
– Time zone settings
### 3. Information from Third-Party Services
We use the following third-party services that may collect information:
**Firebase (Google):**
– Authentication data
– Database storage (Firestore)
– Cloud Functions activity logs
– Hosting analytics
**Stripe:**
– Payment processing information
– Subscription status
– Billing details
## How We Use Your Information
We use the information we collect for the following purposes:
### Service Provision
– Create and manage your club account
– Process and manage subscriptions
– Enable game scoring functionality
– Generate and send scorecards (ASSOCIATION tier only)
– Provide PIN-based access for players and spectators
– Track club activity and usage
### Communication
– Send subscription confirmations and updates
– Notify you of subscription status changes
– Send match scorecards via email (ASSOCIATION tier)
– Respond to your inquiries and support requests
– Send important service announcements
### Improvement and Analytics
– Monitor and analyse usage patterns
– Improve our services and user experience
– Develop new features
– Debug and fix technical issues
– Prevent fraud and abuse
### Legal Compliance
– Comply with legal obligations
– Enforce our Terms of Service
– Protect our rights and the rights of our users
## Data Storage and Security
### Where We Store Your Data
Your data is stored securely using:
– **Firebase Cloud Firestore** (Google Cloud Platform)
– **Firebase Authentication** (Google Cloud Platform)
– **Firebase Cloud Storage** (Google Cloud Platform)
Data is stored in Google Cloud data centers with industry-standard security measures.
### Security Measures
We implement appropriate technical and organisational measures to protect your data:
– **Encryption:** All data transmitted between your device and our servers is encrypted using SSL/TLS
– **Authentication:** Secure Firebase Authentication with email/password
– **Access Controls:** Role-based access with admin and user permissions
– **Firestore Security Rules:** Database-level security rules to prevent unauthorised access
– **PIN Lockout System:** Device lockout after multiple failed PIN attempts
– **Regular Backups:** Automated backups of critical data
– **Stripe PCI Compliance:** Payment data handled by PCI-DSS compliant Stripe
### Data Retention
We retain your information for as long as:
– Your account is active
– Needed to provide you with our services
– Required by law or for legitimate business purposes
**Deletion:** When you delete your club account or when a super admin removes your club, we delete:
– Club information
– All associated games and scores
– Player PINs
– Access codes
– Device lockout records
**Exception:** Financial records (billing history, invoices) may be retained for up to 7 years for tax and accounting purposes as required by law.
## Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
### Service Providers
– **Firebase/Google Cloud:** Hosting, database, and authentication services
– **Stripe:** Payment processing and subscription management
– **Email Services:** Sending scorecards and notifications (ASSOCIATION tier)
### Legal Requirements
We may disclose your information if required to do so by law or in response to:
– Valid legal processes (court orders, subpoenas)
– Government requests
– Protection of our rights, property, or safety
– Prevention of fraud or security threats
### Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify you via email and/or prominent notice on our website of any such change.
## Your Rights and Choices
### Access and Update
You can access and update your club information at any time through your admin dashboard.
### Data Deletion
You can request deletion of your club account by:
– Contacting our support team
– Note: Super admins can delete clubs from the Super Admin Panel
### Subscription Management
You can:
– Change your subscription tier at any time
– Cancel your subscription through the Stripe Customer Portal
– Update payment methods
– View billing history
### Marketing Communications
You can opt out of promotional emails by:
– Clicking “unsubscribe” in any marketing email
– Contacting us directly
Note: You cannot opt out of essential service communications (subscription confirmations, security alerts, etc.)
## Cookies and Tracking Technologies
### Cookies We Use
**Essential Cookies:**
– Authentication session cookies
– Security tokens
– User preferences
**Analytics Cookies:**
– Firebase Analytics
– Usage statistics
– Performance monitoring
### Your Cookie Choices
You can control cookies through your browser settings. However, disabling certain cookies may limit functionality of the service.
## Children’s Privacy
WEBA Scoring is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
## Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
## International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.
We ensure appropriate safeguards are in place for international transfers, including:
– Google Cloud Platform’s global infrastructure
– Standard contractual clauses
– Compliance with GDPR for EU users
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
– Posting the new Privacy Policy on this page
– Updating the “Last Updated” date
– Sending you an email notification (for material changes)
Your continued use of the service after changes constitutes acceptance of the updated Privacy Policy.
## Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
– **Right to Access:** Request copies of your personal data
– **Right to Rectification:** Request correction of inaccurate data
– **Right to Erasure:** Request deletion of your data
– **Right to Restrict Processing:** Request limitation of processing
– **Right to Data Portability:** Request transfer of your data
– **Right to Object:** Object to processing of your data
– **Right to Withdraw Consent:** Withdraw consent at any time
To exercise these rights, please contact us using the information below.
## California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
– Know what personal information we collect
– Know whether we sell or disclose your personal information
– Opt-out of the sale of your personal information (we do not sell data)
– Access your personal information
– Request deletion of your personal information
– Non-discrimination for exercising your rights
## Data Breach Notification
In the event of a data breach that affects your personal information, we will:
– Notify you within 72 hours of becoming aware of the breach
– Inform you of the nature of the breach
– Describe the potential consequences
– Outline the measures we have taken or will take to address the breach
– Provide recommendations for protecting your information
## Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**Email:** robbie@webascore.co.uk
**Website:** https://webascore.co.uk
**Mailing Address:**
WEBA Scoring
85/8 Calder Gardens
Edinburgh, EH11 4LH
United Kingdom
For data protection inquiries, please include:
– Your club name and code
– Your email address
– A detailed description of your request
– Any relevant documentation
We will respond to your inquiry within 30 days.
## Supervisory Authority
If you are located in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
## Consent
By using WEBA Scoring, you consent to this Privacy Policy and agree to its terms.
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**WEBA Scoring – Making Lawn Bowls Scoring Simple and Secure**
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